Privacy Policy
Effective date: October 1, 2026
Dickey Bub Farm & Home respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
Dickey Bub Farm & Home is operated by Dickey Bub Inc. (Union, Potosi, Eureka, and Ironton stores) and JCE Enterprises (Rolla store), together referred to as "Dickey Bub," "we," "us," or "our." This policy applies to our website at [www.dickeybub.com], our retail stores, our rewards program, and our text message (SMS) communications.
Information We Collect
We collect information you give us directly, including:
- Contact information: name, mailing address, email address, and phone number.
- Rewards program information: account details, purchase history, and points or offers earned.
- Transaction information: items purchased, store location, and order details. Payment card data is handled by our payment processors; we do not store full card numbers.
- Communications: messages you send us by phone, text, email, or web form.
When you visit our website, we may automatically collect basic technical information such as browser type, device type, IP address, and pages viewed.
How We Use Your Information
We use your information to:
- Process purchases, special orders, and service requests.
- Run our rewards program and send offers you have signed up for.
- Respond to your questions and provide customer service.
- Send order updates, appointment or service reminders, and store notices.
- Improve our stores, products, and website.
- Comply with legal requirements and protect against fraud.
Text Messaging (SMS)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you give us your mobile number and agree to receive texts, we may send you messages about orders, special orders, service and repair updates, rewards, and store information. Message frequency varies. Message and data rates may apply.
- To opt out: reply STOP to any message. You will receive one confirmation text and no further messages.
- For help: reply HELP or call us at [phone number].
- Consent to receive texts is not a condition of any purchase.
- Carriers are not liable for delayed or undelivered messages.
How We Share Your Information
We do not sell your personal information. We share it only:
- With service providers who help us run our business, such as payment processors, our point-of-sale and rewards systems, phone and texting providers, and website hosts. They may use your information only to provide services to us.
- Between Dickey Bub Inc. and JCE Enterprises to operate our stores and rewards program. This sharing never includes text messaging opt-in data or consent.
- When required by law, or to protect the rights, property, or safety of our customers, employees, or business.
- In a business transfer, such as a merger or sale of assets.
Cookies
Our website may use cookies and similar tools to remember your preferences and understand how the site is used. You can block or delete cookies in your browser settings, though some features may not work properly.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No system is completely secure, but we work to protect your data from unauthorized access.
Data Retention
We keep your information only as long as needed for the purposes in this policy, or as required by law.
Children's Privacy
Our website and text messaging program are not directed to children under 13, and we do not knowingly collect their personal information.
Your Choices
- Texts: reply STOP at any time.
- Emails: use the unsubscribe link in any marketing email.
- Your information: contact us to review, update, or delete your information or rewards account.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with a new effective date.
Contact Us
Dickey Bub Farm & Home 2A Union Village Shopping Center Union, MO 63084 Phone: 636.583.5555 Email: hello@dickeybub.net