Any products that are “in stock” will ship out within 24 hours. If the order is placed on a holiday, or weekend, we will ship the next business day. We reserve the right to drop the shipping of your product from the factory. You will be informed of a drop shipment, or additional fees PRIOR to us processing your order. You will be allowed the opportunity to cancel before we process your order.
Before It Ships
We understand that things change. You’re welcome to cancel your order at anytime BEFORE IT SHIPS. We usually ship out the same day as we receive your order, so if you are thinking about changing your mind, Please wait to order! You will be responsible for all credit card fees we incur and they will be deducted from your refund.
After It Ships
You will be responsible for original shipping fee, the return shipping fee, and credit card fees we incur. All these charges will be deducted from your refund. All refunds will be issued less the actual shipping charges (sometimes included in the items selling price). Allow up to 10 days for a Credit Card refund. In addition, some returns may be assessed up to a 25% restocking fee.
Shipping Damage Policy
Damages are rare but can happen. YOU MUST INSPECT THE SHIPMENT BEFORE SIGNING THE BILL OF LADING! It is very easy to check for damages, simply lift up the box. Any damage MUST be noted on the Bill of Lading. If you sign for freight as received in good condition, and it has damage, WE WILL NOT BE ABLE TO HELP YOU!
FAILURE TO REPORT DAMAGE ON A SIGNED BILL OF LADING WILL RESULT IN YOU HAVING TO FILE THE CLAIM AND “ATTEMPT” TO COLLECT FROM THE SHIPPING COMPANY AT THE EXPENSE OF YOUR TIME AND MONEY!!!
If you receive a damaged product, please call us immediately. WE WILL TAKE CARE OF YOU!